Terms & Conditions
1. Agreement to Terms
By accessing and using this website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.
2. Products and Purchases
All products are handcrafted by artisans and may show natural variations that enhance their unique character. Product images are for reference and colors may vary slightly. We reserve the right to limit quantities and refuse orders.
3. Pricing and Payment
Prices are shown in local currency and include VAT where applicable. Shipping costs are additional and displayed at checkout. We accept major credit cards and PayPal. Payment is due immediately upon order confirmation.
4. Shipping and Delivery
Delivery times are estimates and commence from the date of shipment. International shipments may be subject to customs delays. Risk of loss passes to you upon delivery to the carrier.
5. Returns and Refunds
Returns must be initiated within 14 days of delivery. Items must be unused and in original packaging. Custom-made pieces cannot be returned. Refunds will be processed within 14 business days after return inspection.
6. Intellectual Property
All content on this website, including designs, text, and images, is owned by homemarkshop.com or our partners and protected by international copyright laws.
7. User Conduct
You agree not to misuse the website or attempt to compromise its security. Any fraudulent activity will result in immediate termination of your account.
8. Disclaimer
Products are provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our products.
9. Indemnification
You agree to indemnify us against any claims resulting from your breach of these terms or misuse of the website.
10. Governing Law
These terms shall be governed by the laws of Hong Kong SAR. Any disputes shall be resolved in the courts of Hong Kong.
11. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.
12. Contact Information
For questions regarding these terms, please contact us through the customer service portal available on our website. We typically respond within 2 business days.